Questions and Inquiries

Explore common issues and solutions on our dedicated customer support page for quick assistance.

Customer Support

Contact us for help with any issues or questions and we'll get back to you ASAP.

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I was able to fix my issue quickly thanks to the helpful guides on this page.

The step-by-step instructions provided here were easy to follow and resolved my problem.

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Common Issues and how to fix them

Sometimes our planes may seem to have stopped working, however, this could be from a variety of reasons such as mistreatment, hard crashes and sometimes even by sheer coincidence. In this section, we will explore some common issues and how to solve them.

One or more controls are reversed

On the transmitter > hold "ok" for 3 secs > "down" to go to "setup" > select "reverse" > use "ok" to change channels, and "down" to reverse them. Remember, rudder is channel 1, and elevator is channel 2. > hold "cancel" to save settings.